Generative AI challenges at federal agencies

Generative AI—which can create text, images, audio, video, and other content—could dramatically increase productivity and transform the federal government workplace.

Agencies can use it to support internal operations, streamline service delivery, and more. But it may also spread misinformation and present national security and environmental risks.

From 2023 to 2024, agencies’ use of generative AI increased ninefold. As agencies deploy generative AI, they report encountering challenges such as complying with federal policies while keeping up with this rapidly evolving technology.

Read more at Government Accountability Office