Agentic AI tech firm says health data leak affects 483,000

Serviceaide, a provider of agentic artificial intelligence-based IT management and workflow software, reported to regulators that an inadvertent exposure of data on the web has affected more than 483,000 patients of client Catholic Health, a network of six hospitals and dozens of other facilities in western New York.

California-based Serviceaide reported the incident as an unauthorized access/disclosure breach to the U.S. Department of Health and Human Services on May 9. As of Friday, several class action law firms had already issued public notices saying they are investigating the breach for potential lawsuits.

Serviceaide in its breach notice said that on Nov. 15, 2024, it learned that “certain information within its Catholic Health Elasticsearch database was inadvertently made publicly available.”

Read more at Healthcare Infosecurity