How cyber vulnerabilities and workforce cuts threaten the crisis lifeline program
Congressional lawmakers are making a renewed push to shore up any cybersecurity vulnerabilities in the nation’s crisis hotline, even as workforce cuts at the agency overseeing the service have raised questions about the potential impact that staff reductions could have on mental health interventions.
Since it launched in 2022, the three-digit 988 Suicide and Crisis Lifeline — which is overseen by the Department of Health and Human Services’ Substance Abuse and Mental Health Services Administration — has received more than 14.5 million contacts.
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